Shipping Policy
Information regarding order processing and delivery.
Shipping Information
Thank you for shopping with KHYROVA. We are committed to delivering your order quickly, securely, and efficiently.
Processing Times
- Orders are processed within 1–2 business days after payment has been confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
You will receive an email confirmation once your order has been dispatched.
Delivery Times
United Kingdom
- Standard Delivery: 2–5 business days
- Express Delivery (where available): 1–2 business days
Delivery times are estimates and may vary during busy periods or due to circumstances beyond our control.
Shipping Charges
Shipping costs are calculated at checkout based on the delivery option selected.
From time to time, KHYROVA may offer free shipping promotions within the UK.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery.
Delivery Address
Please ensure your shipping address is accurate before completing your purchase.
KHYROVA cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.
Lost or Delayed Deliveries
If your order has not arrived within the expected delivery timeframe, please contact our customer support team. We will work with the courier to investigate and resolve the issue as quickly as possible.
International Shipping
International shipping may be available to selected countries. Delivery times, shipping costs, customs duties, taxes, and import fees vary by destination and are the responsibility of the customer unless otherwise stated.
Damaged Parcels
If your package arrives visibly damaged, please take photographs of the packaging and contents and contact us within 48 hours of delivery.
Contact Us
Email: support@khyrova.com
Website: www.khyrova.com
Our customer support team aims to respond to all shipping enquiries within 2 business days.